At Window Wise, we pride ourselves on the high quality of service that we provide to all of our clients and are always striving to find ways to further improve our levels of customer satisfaction.
Therefore, we are thrilled to announce that the quarterly consumer feedback report from the Consumer Protection Association makes fantastic reading for the Window Wise team!
What is the CPA Consumer Feedback Report?
The report is a quarterly survey that evaluates both the professionalism and quality of Window Wise’s work.
This is achieved by asking our recent customers a number of specific questions upon the completion of a job via their insurance backed guarantee application.
Window Wise are keen to provide our clients with transparency regarding the services that we provide, which is why we feel that it is suitable to share the results of our CPA Customer Feedback Report.
So, how did Window Wise do?
When asked about how they felt about the overall performance of Window Wise, 100% of our recent customers said that our level of service was ‘good’ or above.
Going into more detail, a remarkable 68% of those asked ranked our overall performance as ‘excellent’, with 27% rating the service of Window Wise as “very good”. The remaining 5% revealed that we supplied a ‘good’ performance.
On top of this the CPA Consumer Feedback Report also quizzed recent Window Wise customers on a number of other specific issues, and we are absolutely delighted to reveal that we achieved a score of 100% on undertakings fulfilled, efficiency and professionalism.
Finally, recent Window Wise customers were also asked if they would recommend us to a friend or relative, and once again 100% of those that were asked said that they would.
Although these results are massively pleasing, Window Wise must stress that we will continue to look on improving the service that we provide for when the next report is completed.
Don’t settle for second best, contact Window Wise today!
Window Wise can help you install a range of different windows, doors and conservatories into your home to help you complete your dream renovation project. Browse our website today and find the best deals on windows, doors and conservatories.
One of the most popular projects undertaken by the experts at Window Wise are the PVC exterior doors.
If you would like more information on the wide range of services that we offer here at Window Wise, just give our dedicated team a call now on (01923) 260636.
Alternatively, if you can’t discuss your query over the phone right now, you can also request for us to call you back at a more convenient time by contacting us online.
Window Wise are one of the leading suppliers of windows, doors and conservatories in South England